Creating a Heart-safe Workspace with AED Programs: Essential Steps, Training, and Maintenance

A safe and healthy workplace is paramount to fostering productivity, employee satisfaction, and overall success. While businesses often focus on familiar hazards like slipping or tripping, fire safety, and ergonomics, it is crucial to consider the less obvious threats, such as Sudden Cardiac Arrest (SCA). SCA is an electrical malfunction in the heart, resulting in an irregular heartbeat and, consequently, insufficient blood flow to the body. When it comes to SCA, time is of the essence; having an Automated External Defibrillator (AED) on-site can mean the difference between life and death.

This educational guide aims to demonstrate the importance of AED programs in workplaces of all sizes and industries, highlighting the life-saving potential of these crucial devices. Here, we will discuss essential steps for implementing an AED program, including best practices for training employees and maintaining AEDs to ensure their optimal performance. Further, we will delve into relevant laws and regulations concerning AEDs in the workplace, ensuring businesses remain compliant and prepared.

With Restart the Heart as your trusted partner, our goal is to assist your business in creating a heart-safe workspace through AED program implementation, expert guidance, and ongoing support. Whether you manage an office building or operate a large industrial facility, we believe a well-prepared workplace is key to fostering a safer work environment and protecting the lives of employees and visitors alike.

Why AEDs Are Essential in the Workplace

Prioritising Health and Safety Across Industries

Regardless of the industry or size of your business, Sudden Cardiac Arrest (SCA) can unexpectedly occur, affecting employees, customers or visitors. SCA can strike without warning, and quick response times are critical to ensure the best possible outcomes. According to the Heart Foundation Australia, a person suffering from SCA has a higher chance of survival if an AED is used in conjunction with cardiopulmonary resuscitation (CPR) within the first few minutes of the arrest.

Having an AED program in the workplace demonstrates a commitment to safety, potentially saving lives and reducing disruption in business operations. Workplaces, by nature, often involve stress, which can be a contributing factor to heart-related emergencies. Therefore, integrating AEDs into your organisation's health and safety plan is crucial for fostering a heart-safe work environment.

Steps to Implement a Workplace AED Program

Building a Comprehensive Heart-healthy Initiative

Developing an effective AED program in the workplace is a multi-faceted undertaking that requires proper planning and organisation. The following steps outline the elements necessary for a successful program:

  1. Establish a team: Gather a group of stakeholders, including managers, health and safety officers, and employees, to collaborate in creating a workplace AED program tailored to your organisation's needs.
  2. Analyse requirements: Assess the organisation's size, location, and employee demographics to determine the number and type of AEDs needed to ensure appropriate coverage.
  3. Consult experts: Liaise with trusted AED suppliers like Restart the Heart to choose the right AED models for your workplace and obtain expert guidance on implementation.
  4. Deploy AEDs strategically: Install AEDs in easily accessible and visible locations throughout the workplace, ensuring all employees are aware of the devices' whereabouts.
  5. Develop an emergency response plan: Create a comprehensive plan that covers how to notify emergency services, perform CPR, and administer an AED during cardiac emergencies.
  6. Inform and educate: Clearly communicate the AED program to the entire organisation, providing updates whenever any changes occur.

Training Employees

Empowering a Heart-safe Workforce

While AEDs are designed to be simple and user-friendly, it is essential to provide comprehensive training to employees to ensure they are confident and capable of handling cardiac emergencies. Regular training and refresher courses on CPR and AED use are vital to fostering a well-prepared and heart-safe workforce. Furthermore, employee engagement in AED programs can lead to a greater sense of ownership and accountability for their colleagues' health and safety.

Maintaining AEDs in the Workplace

Promoting Reliability and Readiness

It is crucial to ensure that AEDs are well-maintained and ready for use at all times. Appointing a designated AED coordinator within your organisation to oversee maintenance tasks is vital for the effectiveness of your AED program. Key maintenance tasks include:

  1. Visual inspections: Conduct routine checks for signs of damage, wear, or malfunction.
  2. Battery monitoring: Keep track of AED battery life and replace as per the manufacturer's recommendations.
  3. AED pads: Ensure AED pads are not expired or damaged, replacing them according to the manufacturer's guidelines.
  4. Storage and signage: Safely store AEDs in a secure and clean environment, providing clear signage indicating their locations.

Legal Aspects and Compliance

Navigating Workplace AED Regulations

Laws and regulations related to AEDs in workplaces may vary by state or territory within Australia, with most guidelines focussing on proper maintenance, staff training, and device installation. It is critical for businesses to consult local authorities and follow manufacturer guidelines to remain compliant and to protect their employees and visitors in case of emergencies.

How Restart the Heart Can Help

Your Workplace AED Partner

As a trusted AED supplier in Australia, Restart the Heart understands the needs of businesses seeking to create heart-safe work environments. Our expert advice, wide range of high-quality AED products, and comprehensive training solutions ensure that your organisation has everything it needs to implement a successful workplace AED program. Collaborating with Restart the Heart can help to ensure that your business is well-prepared to address cardiac emergencies, promoting a healthy and safe work environment.


Implementing a workplace AED program is a crucial step in building a safer and healthier environment for your employees, customers, and visitors. Understanding the importance of AEDs in the workplace, devising a comprehensive emergency response plan, and properly training and maintaining AEDs are vital components of a successful program. By partnering with Restart the Heart, your business can take confident steps towards heart safety, fostering a workspace that prioritises the wellbeing of everyone who enters its doors.